Front Desk Professional - Pooler | Dogwood Pediatric Dentistry (Brooklet; Pooler, GA; Port Wenw[...]

Front Desk Professional - Pooler | Dogwood Pediatric Dentistry (Brooklet; Pooler, GA; ...)

Dogwood Pediatric Dentistry is seeking a friendly, professional, and highly organized Front Desk Receptionist to join our team. This role is the first point of contact for our patients and families, setting the tone for a positive dental experience. The ideal candidate is compassionate, detail-oriented, and thrives in a fast-paced pediatric dental environment.

Patient Experience

• Greet patients and families warmly upon arrival, ensuring a welcoming atmosphere.
• Answer phone calls, emails, and inquiries in a professional and timely manner.
• Assist patients with scheduling, rescheduling, and confirming appointments.
• Provide clear instructions regarding paperwork, insurance, and office policies.
• Maintain confidentiality and sensitivity when handling patient information.

Administrative Duties

• Verify and update patient records accurately in the dental software system.
• Collect payments, process billing, and provide receipts as needed.
• Assist with insurance verification and claims submission.
• Maintain an organized and clean reception area.
• Support clinical staff with daily office operations as needed.

Qualifications

• High school diploma or equivalent required.
• Previous experience in a dental or medical office is highly desirable; pediatric experience a plus.
• Strong computer skills and experience with dental software (Dentrix, Eaglesoft, Open Dental, etc.) preferred.
• Excellent verbal and written communication skills.
• Ability to multitask, stay organized, and remain calm under pressure.

Key Attributes

• Compassionate and caring toward children and families.
• Professional appearance and demeanor.
• Strong attention to detail and accuracy.
• Positive, team-oriented attitude.

Work Schedule & Compensation

• Typical hours: Monday – Friday
• Competitive hourly wage based on experience.
• PTO, holiday pay, and growth opportunities available after eligibility period.

About Dogwood Pediatric Dentistry: At Dogwood Pediatric Dentistry, our mission is to create a positive and fun dental experience for children while providing exceptional care. We value teamwork, professionalism, and compassion in every aspect of our work.

This is a full time position.