Front Desk Night Auditor and Bartender

Night Auditor PositionHotel Royal Oak in Royal Oak, Michigan is looking for a dependable, personable Night Auditor who can deliver excellent overnight guest service and support our growing cocktail program.This is not a traditional sit-behind-the-desk hotel job. Our lobby is a social space, our bar is part of the guest experience, and overnight staff play an important role in keeping the entire property running smoothly. The right person is confident working independently, comfortable making drinks, good with people, and calm when the unexpected happens.What You'll DoWelcome guests and complete overnight check-ins and check-outsAnswer phones, assist with reservations, and respond to guest questionsComplete the nightly audit and verify payments, reports, and account balancesMonitor the property and address overnight guest or security concernsPrepare and serve cocktails, beer, wine, and nonalcoholic drinks during applicable service hoursMaintain a clean, organized, and properly stocked bar and front deskProcess payments accurately through our hotel and point-of-sale systemsAssist with light breakfast setup and prepare the hotel for the morning shiftComplete shift reports and communicate important updates to managementCreate a welcoming experience for hotel guests and local bar patronsFollow all alcohol-service, safety, cash-handling, and hotel policiesYou'll Be Great Here If YouAre dependable and comfortable working overnight from 11:00 PM–7:00 AMCan work independently and make sound decisions without constant supervisionHave previous hotel, front desk, bartending, or customer-service experienceAre confident handling guest concerns in a calm and professional wayEnjoy talking with people and creating a fun but polished atmosphereCan multitask without losing attention to detailAre comfortable learning new technology and reservation systemsHave reliable transportation and consistent attendanceAre at least 21 years oldCan stand for extended periods and lift up to 30 poundsPrevious night-audit experience is preferred, but we are willing to train a strong hospitality or bartending candidate with the right attitude and attention to detail.

Bartending experience and knowledge of classic cocktails are strongly preferred.