Front Desk Medical Receptionist - Dermatology

Front Desk Medical ReceptionistAnne Arundel Dermatology is seeking a professional, friendly, and detail-oriented Front Desk Medical Receptionist to support our dermatology practice in Newnan, GA, with the expectation of working in our LaGrange office up to two days per week as needed (mileage reimbursed).Monday-Thursday: 7:45 AM - 5:15 PM Friday: 8:00 AM - 12:00 PMThis role is essential to both the day-to-day operations of the practice and the overall patient experience. The Front Desk Medical Receptionist serves as the first point of contact for patients and plays a key role in coordinating patient flow, handling payments and collections, supporting billing and insurance processes, scheduling appointments, and maintaining accurate patient records.Candidates with medical front office experience are strongly preferred. Dermatology experience, bilingual skills (Spanish), and collections experience are a plus.ResponsibilitiesGreet and assist patients in a courteous and professional mannerManage patient check-in and check-out, including collecting copays and outstanding balancesSchedule appointments, referrals, and follow-up visitsAnswer and screen incoming calls, take accurate messages, and route calls appropriatelyEnter and verify patient demographics and insurance information in the systemReview patient charts to ensure all required documentation, signatures, and forms are completeTrack patient flow in the reception area and communicate wait times as neededProactively collect patient payments and assist with billing and insurance questionsRun end-of-day reports and balance daily payment totals when acting as the closerDistribute incoming reports, faxes, and correspondence to patient chartsMaintain and update product inventory, including weekly counts and placing ordersEnsure phone messages, faxes, and interdepartmental communications are handled promptlyAssist providers and staff as needed to support clinic operationsAlways treat patients with dignity, empathy, and professionalismOther duties assigned as deemed necessary by management.QualificationsHigh School Graduate or GED (required).1-3 years recent experience as a Medical Receptionist in a clinical or surgical setting (preferred).Previous experience in Dermatology (preferred)Excellent customer service and communication skills.Knowledge of HIPAA standards.Must be able to manage multiple tasks simultaneously.Excellent organizational and time management skills.Ability to function well in a fast-paced and at times stressful environment.Detail-orientedWorking knowledge of multi-line phone system.Able to operate standard office equipment (i.e.

computer, fax, copier, scanner, etc)Intermediate computer skills and experience in EMR utilizationFluent in English.Ability to sort and file materials correctly alphabetically or numerically.Ability to travel to and provide coverage for other local offices as-needed.Physical RequirementsSitting, some standing, stooping and reaching.Manual dexterity sufficient to operate a keyboard.Correctable vision to 20/20 and hearing within a normal range for telephone contacts.Lifting and carrying up to 30 pounds.Licensure/Certifications/EducationMedical, Dental & Vision insurance – effective 1st of the month after date of startShort-term and long-term disability, Voluntary life (employee, spouse, and child), Critical Illness, and Hospital Indemnity – Effective the 1st of the month following date of hireCompany provided Basic Life/AD&D insurancePaid time offPaid holidaysRetirement Savings accountEmployee discount on cosmetic services and products