What You Will Do:
• Oversee the front desk team and daily front office operations
• Maintain and optimize the schedule to protect production time and patient flow
• Maintain friendly and professional relationships with patients
• Manage insurance verification, billing coordination, and treatment plan presentations
• Monitor key front-office metrics and communicate regularly with practice leadership
• Onboard and train front desk staff; set performance expectations
• Coordinate with clinical team leads to keep the day running smoothly
• Oversee collection of payments and reconcile daily cash/credit/insurance payment reports
What We Are Looking For:
• 3+ years of dental front office experience, with at least 1 year in a lead or senior role
• Proficiency in Dentrix or comparable dental practice management software
• Strong communication skills with patients, with clinical staff, and in writing
• Organized, detail-oriented, and comfortable managing multiple priorities
• A leader who leads by example and earns the team's trust naturally
• Philadelphia-area candidate; reliable, consistent attendance is essential
Front Desk Manager in Philadelphia at Dentists on the Square
- Other openings
- 3
Dentists on the Square currently has 3 other roles open on LocalWork in Philadelphia. If this particular role is not the right fit, their other openings may be.
This position is listed as full time and onsite. It was posted 2 weeks ago.