Front Desk Coordinator - Clinic Remote (2)

Washington Gastroenterology believes that digestive health is the foundation for a healthy life. We are committed to improving the quality of life and longevity of our patients and our communities through the prevention, detection, and treatment of gastrointestinal diseases.

If you would like to know a bit more about this opportunity, or are considering applying, then please read the following job information.
We are WAGI WAGI is seeking a Full‑time Front Desk Coordinator to join our medical clinic. The Front Desk Coordinator welcomes patients and visitors in person or on the phone, answering or referring inquiries and checking patients in for medical visits. Optimizes patients satisfaction, greets patients and communicates a polite and professional manner with focus on the patient.
Responsibilities Meets and greets patients and visitors in a professional and courteous manner
Answer telephones, schedule appointments and direct calls appropriately
Obtain and verify patient demographic and financial information and all other required forms for accuracy and completeness; enters patient registration information into the EMR (Electronic Medical Records) accurately
Enter the obtained information into the practice management system either manually or scanned
Collect and process patient copays and remaining patient balances according to WAGI policies
Review schedules for accuracy and efficiency and notify the Lead Front Desk Coordinator or Clinic Manager if discrepancy
Schedule follow up appointments, diagnostic testing, procedures, and referrals to specialists
Explain procedure preps and all details pertaining to the scheduled procedure
Process mail
Maintain inventory of office supplies
Keep reception area neat and clean
All other duties as assigned
Qualifications High School graduate or equivalent required
Minimum of one (1) year experience in a medical office setting, with a working knowledge of medical terminology preferred
Experience and/or training in medical office protocol preferred
Knowledge of medical terminology preferred
Previous gMed experience preferred
Skills and Abilities Ability to work independently with minimal supervision and prioritize tasks
Excellent verbal and written communication skills
Strong computer skills with the ability to learn new software and proficiency in Microsoft Office products, specifically Excel and Word
Basic math skills
Ability to multitask in a fast‑paced environment with accuracy and professionalism
Physical Activities and Requirements Prolonged periods of sitting/stationary work and performing administrative duties including the use of computers and phones
Frequent walking and standing to assist patients and perform duties throughout the clinic
Ability to bend, twist, stoop, and reach, occasionally
Able to lift and carry supplies and equipment as needed, frequently lifting up to 10 pounds, occasionally up to 25 pounds
This position may offer the opportunity for the candidate to work remotely from their home. Training would be conducted onsite at the Clinic location and the employee may have to work at the Clinic location as needed. Candidates must reside and work in Washington State and due to unique city ordinances that impact employers, WAGI does not allow anyone to work remotely from Seattle, WA. The following conditions must be met for interested candidates in their remote location:
Minimum internet connection requirements and surge protection in your home
A home work environment that allows you to work free from distractions and sources of background noise and free of potential hazards including tripping hazards, electrical hazards, etc.
Ability to secure and protect WAGI supplied computer, phone, and systems and ensure protection of Personal Health Information (PHI)
Though this position provides the benefit of telework, it does follow a standard schedule based on the hours of operation
Washington Gastroenterology has an excellent compensation and benefit package that includes the following: Employees (and their families) who work full time (defined as working 30 or more hours per week) will be eligible for medical, dental, vision, long‑term disability, accidental death and dismemberment, and basic life insurance . In addition employees are able to enroll in our companys 401(k) plan which includes a company provided safe harbor contribution of 3% of annual earnings and the potential for a company discretionary profit sharing contribution.
All employees will be eligible to accrue PTO at a rate of .04 hours per payroll hour (1.6 hours for a 40 hour week) which can be used for and exceeds the required mandatory WA State and other local ordinances. In addition, full time employees will be eligible for a Vacation accrual with a maximum annual accrual of 77 hours as a new hire.
WAGI has 8 standard Holidays each year for which full time employees are eligible to receive paid holiday. In addition, full time employees will be given 1 Float Holiday each year that they can schedule.
This is an Hourly position and the anticipated Compensation range is $20.00 - $24.00. The hired applicant is also eligible for annual discretionary bonuses.
Equal Opportunity Employer, including disabled and veterans. xmvmafu

Remote working/work at home options are available for this role.