Front Desk Administrative Assistant

Front Desk PositionThe front desk is the nerve center of everything happening in the Women’s Business Center. You get a hybrid setup: part on-site, part remote depending on class and event schedules. CPLC Prestamos is an award-winning Community Development Financial Institution (CDFI) and Community Development Entity that has provided small business loans and high-quality technical assistance to entrepreneurs in underserved communities since 1980.

CPLC Prestamos offers loan products, business consulting services, and investment opportunities across Arizona, California, Nevada, New Mexico, and Texas.How will you make an impact in this role? You will provide essential administrative and front desk support to ensure smooth day-to-day operations of the Women’s Business Center. This includes serving as the first point of contact for clients and visitors, managing communications, and supporting program staff.

You will:Serve as the primary front desk contact for clients, visitors, and incoming callsSupport daily office operations to maintain an organized and professional environmentManage inbound and outbound communications including calls, emails, walk-ins, and voicemailsMaintain and update client records within CRM systems to ensure accuracy and reporting integrityWho you are? You are organized, dependable, and able to manage multiple priorities in a fast-paced office environment. You communicate clearly, maintain professionalism in all interactions, and demonstrate strong attention to detail.

You are someone who:Communicates effectively in both English and SpanishDemonstrates strong organizational and time management skillsMaintains professionalism when interacting with diverse clients and stakeholdersCan prioritize tasks and meet deadlines in a dynamic environmentIs comfortable using Microsoft Office and learning new systemsMinimum qualifications and competencies:Education / Background: High school diploma or GED required1+ year of administrative or related experience preferredBilingual English/Spanish requiredWhat does CPLC offer you as a valued employee? We recognize that our success is driven by great talent, and that’s why we provide a comprehensive and competitive suite of benefits to serve you and your family.