Front & Back Office Coordinator | Medical Front Office Specialist

Front & Back Office Coordinator | Medical Front Office SpecialistFull-Time | Monday-Friday | 8:00 AM - 5:00 PMJoin a Team That Makes a Difference Every DayThe front office is where great patient experiences begin.We're looking for someone who enjoys helping people, takes pride in their work, and understands that every interaction matters. This role supports both patient-facing responsibilities and administrative office functions, making it perfect for someone who enjoys variety and likes staying busy throughout the day.We believe great employees can come from many different backgrounds. Whether you've worked in healthcare, hospitality, customer service, retail, administration, or a call center environment, we can teach you the healthcare side of the job.What we can't teach is a positive attitude, reliability, strong work ethic, and comfort with technology.What You'll DoPatient Experience & Front Desk SupportWelcome patients and create a warm, professional first impressionCheck patients in and out efficientlyAnswer incoming calls and assist with scheduling appointmentsHelp patients navigate paperwork and next steps in their careCollect copays and process paymentsMaintain a welcoming and organized reception areaScheduling & Administrative SupportManage provider schedules and appointment calendarsVerify patient demographics and insurance informationMaintain accurate patient recordsScan, upload, and organize electronic documentsAssist with office workflows and daily operational tasksSupport providers and team members as neededTeam CollaborationWork closely with providers, medical assistants, and leadershipCommunicate professionally with patients and coworkersHelp solve problems and keep daily operations running smoothlyJump in where needed to support the success of the officeComputer Proficiency Is RequiredThis is a technology-driven healthcare environment.

You will spend most of your day working within electronic systems, scheduling appointments, managing records, and communicating with patients.We are happy to train the right candidate on medical terminology, insurance processes, scheduling workflows, and office procedures. However, applicants should already be comfortable using computers throughout the day.This position requires the ability to:Work in multiple software programs at the same timeNavigate quickly between screens and applicationsType while speaking with patientsLearn new systems and technology quicklyManage electronic records accuratelyScan, upload, and attach digital documentsUse Microsoft Outlook, email, calendars, and Microsoft Office applicationsEnter information accurately and efficientlyPerform basic troubleshooting of common computer and software issuesWhat We're Looking ForFriendly and professional communication skillsStrong customer service skillsDependable and accountable work habitsOrganized and detail-oriented approachComfortable in a fast-paced environmentAbility to manage multiple priorities throughout the dayConfidence using technology and learning new systemsA collaborative attitude and willingness to help the teamPositive energy and a strong work ethicA desire to learn and growExperiencePreferred but not required:Medical office experienceScheduling experienceInsurance verification experienceElectronic medical record (EMR) experienceHighly valued experience:Customer serviceReceptionHospitalityRetailAdministrative supportCall center environmentsAny role requiring extensive daily computer useWhy You'll Love Working HereFull-time, consistent schedule: Monday-Friday, 8:00 AM-5:00 PMStructured, hands-on training programSupportive team environmentOpportunities to learn and develop new skillsMeaningful work that helps patients every dayLeadership that invests in employee successA culture built on teamwork, accountability, and respectReady to Apply?This role is ideal for someone who enjoys helping people, learns technology quickly, likes staying busy, and wants to be part of a supportive team.If you're dependable, comfortable with computers, enjoy working with people, and are looking for a long-term career opportunity, we'd love to hear from you. Join us and build a career where your work truly makes a difference every day.Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws.

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