French Speaking Product Adoption Strategist

Fluent in French, the full-time Product Adoption Strategist will manage end-to-end human-led adoption programs, identify underutilized product areas, and build coaching playbooks while working remotely within a dynamic team environment. Key responsibilities Own and execute human-led adoption programs, including strategy and performance evaluation Identify opportunities for product adoption and develop scalable initiatives like clinics and workshops Conduct qualitative deep-dives to understand barriers to adoption and provide actionable insights Required qualifications 3-5 years of experience in Customer Success Management, Product Training, or a similar B2B SaaS role Fluency in English and professional proficiency in French or German Experience in translating product features into business outcomes and developing interactive programs Proven ability to gather qualitative customer feedback and provide actionable recommendations Strong facilitation skills with the ability to teach complex workflows simply and consultatively