Fraud Call Center Representative

Conduent seeks a Remote Fraud Call Center Representative to protect client accounts and deliver high-quality customer support. In this role, you will handle inbound calls related to suspected fraud, verify caller identities, and investigate suspicious activity using established procedures and digital tools. You will document each case accurately, follow regulatory and client-specific guidelines, and escalate complex issues to fraud operations teams.

Working within a performance-driven, collaborative culture, you’ll contribute to data-driven fraud prevention while developing skills in customer experience, risk management, and digital operations.