Driven by a passion for problem-solving, the full-time remote Fraud Call Center Representative will handle inbound calls regarding suspected fraud, create customer cases, and analyze network traffic to mitigate fraud risks. Key responsibilities: Handle inbound calls related to suspected fraud and identify theft Create and update customer cases regarding fraudulent activity Analyze network traffic patterns to assess risk and prevent fraud loss Required qualifications: High School Diploma or equivalent Must be 18 years of age or older Must provide your own computer monitor and have a dedicated workspace Excellent communication skills and computer/technology savvy Ability to work flexible hours within an operational schedule of 7 days a week