Conduent State & Local Solutions, Inc. seeks a Fraud Call Center Representative to support mission-critical government programs. In this role, you will handle high-volume inbound and outbound calls related to suspected fraud, identity verification, and account security for public-sector services.
You will follow detailed scripts and procedures to authenticate callers, investigate unusual activity, document findings in case management systems, and escalate high-risk issues. Success in this position requires strong attention to detail, confidentiality, clear communication, and a commitment to accurate, empathetic customer service.
Fraud Call Center Representative in castroville at Unknown Company
- Typical pay
- $37,220–$58,100
For context, most customer service representatives earn between $37,220–$58,100 a year according to Bureau of Labor Statistics wage data. What this particular role pays is set by the employer — check the description above.
This position is listed as full time and onsite.