Fraud AnalystIBC Bank successes are the result of an aggressive and innovative attitude. The Bank's "We Do More" philosophy reflects its dedication to the growth and success of its employees, customers and communities. IBC bank hires talented, creative and dedicated individuals to help our business succeed.
We are a company that values leadership, community engagement and relationship building that leads to a culture of excellence. We are currently seeking to fill positions across all business segments. IBC's focus is to be customer centric and strive to provide excellent customer experience.Time Type: Full timeThis is an in-office position.Department: 775 FraudJob Summary: The Fraud Analyst is responsible for the analysis and support of all data trends related to Check Fraud chargebacks, charge-offs, and Red E disputes.
Utilize the VISA Data Manager system for data analysis; develop processes for Fraud department related reporting.Job Description: Essential Job FunctionsServe as key liaison to Fraud division for addressing specific business functions related to the Day 2 Review Report, VISA Data manager, VISA Resolve OnLine (VROL), and other systems as they become availableCollaborate with FIU division to identify, document and communicate business needs and provide solutionsPlan, elicit, capture, analyze and validate business, functional and technical requirements to improve processes for the Check Fraud and Reg E teamsPerform current state analysis of existing business systems, applications and functionsProduce timely and high-quality requirements-related work products, including requirement specifications and process flowsAnswer questions and clarify requirements for Fraud related system and enhancement requestsDocument, analyze and assess current business processes and underlying systems / applicationsPrepare reporting documents to track Reg E Stale Items, Profit & Loss analysis, top vendor fraud reports, VISA Risk Management alerts, Chargebacks, and Charge-offsPrepare analytical write-ups, supported with empirical evidence, defining current trends along with proposed solutions to resolve developing issuesPrepare sample reviews for the Day 2 Report Review team to study items where the team did not place proper holdsOther duties as required by the Fraud DepartmentSkillsExcellent verbal and written communication skillsSuperb analytical skillsAbility to organize and analyze complex data setsStrong interpersonal and organizational skillsAbility to easily grasp and comprehend AML risks specific to a business unit and develop extensive user requirements as well as recommend automated solutions to reduce those risksAbility to use pivot tables and work with an advanced statistical database and statistical methods and functionsEducation & ExperienceBachelor's degree in Business Administration or related technical discipline or 1-2 year's work experience in said field preferredComputer literacy and proficiency in Microsoft Office Suite (Word, Excel, Project, PowerPoint)