Unknown Company

Founding Social Escalations Lead

san francisco, ca • Posted 5 days ago
Onsite Full Time Customer Service

Anthropic is seeking an experienced Social Escalations Manager to stand up a new Community & Executive Escalations pillar. As a founding member, you will monitor public conversations, triage issues, and own social escalations end-to-end, delivering real-time reports to guide rapid, reputationally safe responses.

You will work closely with executives, Comms, and product teams, writing post-escalation summaries and refining playbooks.

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Founding Social Escalations Lead in san francisco at Unknown Company

This position is listed as full time and onsite.

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