Founding Customer Success Lead: Build the Function

Zipliens seeks a founding Customer Success Manager to build and lead the CS function for a new business line. You will own the full customer lifecycle from sales handoff through onboarding, adoption, renewals, and advocacy, shaping processes that scale with the company.

You should thrive in ambiguity and startup settings, creating scalable systems from scratch while serving early customers and aligning with Product, Sales, Marketing, and Leadership.