About Attune Attune is a Chicago-based healthcare voice AI company building intelligent, compliant automation that helps healthcare organizations better engage patients and members at scale. Our platform powers critical outreach and communication workflows — from health risk assessments and scheduling to reminders, follow-up, and other moments that require clarity, trust, and responsiveness. We believe technology should make care easier to access and easier to navigate. Our work is grounded in empathy, reliability, and responsible innovation, helping healthcare organizations improve outcomes while reducing operational burden.
We build production-grade voice agents for our healthcare clients, and we are staffing up a team of Forward Deployed Solutions Engineers to build and deliver these agents. You will be building on the Attune platform — deeply, daily, and in front of clients — to turn messy real-world requirements into voice agents that work. Build voice agents and YAML-defined workflows on the Attune platform. Debug live agent behavior — what the agent heard, what it decided, why it went wrong — and fix it. Own deployments outright. On the genuinely novel deployments, you'll work alongside a Forward Deployed Engineer who owns the hardest technical calls. An engineering or problem-solving background — this can be a CS or engineering degree, a quantitative field, or a demonstrable track record of teaching yourself technical systems because you needed them to work. Comfort reading and writing structured configuration and reasoning about conditional logic and state. Experience in implementation engineering, sales engineering, technical delivery, automation, QA, or analytics engineering. Any exposure to conversational AI, IVR, telephony, or contact center systems. Python or scripting for one-off data wrangling and testing. A software engineering degree or significant software development experience. Prior voice AI experience. You'll own standard deployments solo from the first client call to go-live, and we'll expect you to resolve ambiguity rather than escalate it — and to recognize the cases where escalating is the right call. There is a real path from FDSE II into Forward Deployed Engineer and Solution Engineering leadership, and people who want it will get direct support and mentorship toward it. There is also a real career at FDSE II and beyond for people who'd rather deepen client ownership than move toward platform work.
flexible PTO.
Innovate With Integrity — Attune advances AI responsibly, creating solutions that amplify human expertise without losing the human touch. Innovation always serves people first. Attune is an Equal Employment Opportunity Employer and all employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. We are committed to the full inclusion of all qualified individuals. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, perform essential job functions, and/or receive other benefits and privileges of employment, please contact us.
Forward Deployed Solutions Engineer II in chicago at Unknown Company
This position is listed as full time and onsite.