EBSCO Information Services is hiring a FOLIO Customer Account Specialist to manage a portfolio of FOLIO customers and serve as the primary support, success, and relationship manager. You will work with the FOLIO PM, Development, Hosting, and Implementation teams to understand customer needs and translate library workflows into effective system solutions.
You will collaborate to maintain SLA adherence, deliver internal training, and refine service delivery as products and priorities evolve.
#J-18808-LjbffrFOLIO Customer Success Specialist - Remote in workfromhome at Unknown Company
This position is listed as full time and onsite.