EBSCO Information Services (EIS) is seeking a FOLIO Customer Account Specialist to manage a group of customers and serve as the primary support, success, and relationship manager for FOLIO users. You will collaborate with the FOLIO PM, Development, Hosting, and Implementation teams to understand needs and provide technical insight for effective support.
The role emphasizes SLA management, proactive engagement, and ongoing training for internal teams.
#J-18808-LjbffrFOLIO Customer Success Lead - Remote in workfromhome at Unknown Company
This position is listed as full time and onsite.