Providing quality inbound communication services, the full-time FNOL Customer Service Representative will accept calls to record First Notice of Loss (FNOL) claims while working remotely in a supportive and flexible environment. Key responsibilities Accept inbound calls from engineers and technicians reporting FNOL Accurately enter data into a customized database while providing outstanding customer service Analyze photos and map locations to report underground damage to locate companies when applicable Required qualifications High School Diploma or equivalent 6 months to 1 year of previous customer service call center experience Typing speed of at least 55 words per minute, error-free Proficiency in Microsoft Excel, Word, Outlook, and internet searches Ability to analyze and interpret photos to determine damage
FNOL Customer Service Representative in workfromhome at Unknown Company
- Typical pay
- $41,600–$60,320
For context, most customer service representatives earn between $41,600–$60,320 a year according to Bureau of Labor Statistics wage data. What this particular role pays is set by the employer — check the description above.
This position is listed as full time and able to be worked remotely.