Providing telephonic and video counseling, the full-time Florida Licensed EAP Counselor will engage with clients to offer emotional support and crisis management while maintaining confidentiality in a remote or hybrid setting. Key responsibilities: Provide single session telephonic and video counseling, including crisis management and in-the-moment support Assess clients for appropriateness of short-term counseling and manage high-risk calls Develop treatment plans and maintain clinical documentation in the case management system Required qualifications: Master's degree in social work, counseling, or psychology Minimum of 2 years of direct client-contact experience in counseling or mental health services Experience with clinical assessment tools and short-term counseling modalities such as CBT and Solution-Focused therapy Training in crisis intervention and experience with high-risk clients is beneficial Ability to work with clients facing substance abuse, crisis situations, and mental health concerns