Serving as a welcoming first point of contact for customers, the full-time Florida Licensed Customer Support Advisor will manage a high volume of inbound calls, assist with billing inquiries, and collaborate with internal teams to provide effective solutions in a hybrid or remote work environment. Key responsibilities Manage inbound and outbound calls, ensuring a focus on service, accuracy, and efficiency Assist customers with billing inquiries and policy servicing requests while aiming for first-call resolution Document customer interactions accurately and collaborate with internal teams to enhance the customer experience Required qualifications High school diploma or equivalent required One or more years of customer service or call center experience preferred Must obtain and maintain a Florida insurance license within six months of hire Experience in a high-volume, service-focused environment preferred An insurance industry designation is preferred
Florida Licensed Customer Support Advisor in workfromhome at Unknown Company
- Typical pay
- $41,600–$60,320
For context, most customer service representatives earn between $41,600–$60,320 a year according to Bureau of Labor Statistics wage data. What this particular role pays is set by the employer — check the description above.
This position is listed as full time and able to be worked remotely.