Providing exceptional customer support from a secure home office, the full-time Florida Licensed Customer Service Specialist will assist clients via phone, email, and live chat, focusing on product selection, order inquiries, and enhancing the overall customer experience. Key responsibilities Assist customers with product selection and order-related questions through various communication channels Utilize active listening to understand customer needs and recommend effective solutions Maintain accurate records of customer interactions and meet established performance metrics Required qualifications High school diploma or equivalent; some college coursework is a plus Prior customer service experience preferred, but training is available for the right candidate Proficiency in using technology and troubleshooting technical issues Ability to type a minimum of 40 WPM Strong interpersonal and decision-making skills with a proactive attitude towards customer satisfaction
Florida Licensed Customer Service Specialist in workfromhome at Unknown Company
This position is listed as full time and onsite.