Providing exceptional support to customers, the full-time Florida Licensed Customer Service Representative will manage inquiries related to billing and enrollment, ensuring a positive experience while working remotely and maintaining flexibility for various shifts between 8am-8pm ET. Key responsibilities Respond to customer inquiries and resolve issues with professionalism and efficiency Maintain accurate documentation and utilize call tracking databases for information management Ensure service delivery meets established Key Performance Indicators (KPIs) Required qualifications High School Diploma or GED 1-3 years of experience in a related field, preferably in Health Insurance (Affordable Care Act) Proficient in Microsoft Office Suite Flexibility to accommodate rotating shifts as required by operational needs
Florida Licensed Customer Service Representative in workfromhome at Unknown Company
- Typical pay
- $39,520–$59,000
For context, most customer service representatives earn between $39,520–$59,000 a year according to Bureau of Labor Statistics wage data. What this particular role pays is set by the employer — check the description above.
This position is listed as full time and able to be worked remotely.