Florida Licensed Contact Representative

Building relationships with patients and co-workers, the full-time Florida Licensed Contact Representative will manage scheduling for medical appointments and procedures, handle patient inquiries, and ensure compliance with regulations while working remotely. Key responsibilities Accurately schedule patients for medical office visits and hospital procedures Meet daily, weekly, and monthly performance metrics while managing patient concerns Register new patients and verify demographic and insurance information for billing accuracy Required qualifications High School diploma or equivalent 1+ years of experience in a medical setting or healthcare-related role preferred Proficiency in computer programs such as Email, PowerPoint, Excel, and Word Knowledge of electronic health records (EHR) preferred Experience in call center or practice telephonic roles for inbound and outbound calls required