Florida Licensed Contact Center Rep

To enhance patient experiences, the full-time Florida Licensed Contact Center Rep will build relationships with patients and co-workers via telephone or Microsoft Teams, manage scheduling processes, and ensure accurate patient registration in a fully remote environment. Key responsibilities Build relationships with patients and co-workers through effective communication Accurately schedule patients for appointments and procedures while meeting performance metrics Register new patients and verify demographic and insurance information for billing accuracy Required qualifications High School diploma or equivalent Proficient in computer programs such as Email, PowerPoint, Excel, and Word 1+ year of experience in a medical setting or healthcare-related role Knowledge of federal, state laws, and company guidelines regarding patient records Experience with electronic health records (EHR) is preferred