Managing processes that connect consumers with necessary services, the full-time Florida Licensed Care Advocate will provide support and guidance to patients navigating the healthcare system, collaborate with healthcare providers, and ensure a positive consumer experience while working remotely. Key responsibilities Facilitate seamless communication and service delivery between consumers and healthcare providers Address and resolve consumer issues promptly and professionally Continuously update knowledge and skills to stay current with healthcare practices and standards Required qualifications High School diploma or equivalent required; Bachelor's degree preferred 1+ years of experience in a healthcare environment or two years in customer service preferred Strong computer skills in Microsoft Office (Outlook, Word, Excel) required Ability to manage a high volume of consumer live chat conversations with urgency Knowledge of healthcare systems and roles of interdisciplinary staff preferred
Florida Licensed Care Advocate in workfromhome at Unknown Company
This position is listed as full time and able to be worked remotely.