Seeking Project-Based Healthcare Customer Service Representatives, the full-time role will support inbound calls from members and providers regarding healthcare inquiries, ensuring a positive experience while working remotely. Key responsibilities Actively listen to callers to understand their concerns and provide accurate information related to healthcare services and benefits Assist with account-related updates and guide callers through available options while maintaining engagement Document all interactions thoroughly and follow compliance requirements to support quality performance Required qualifications High school diploma or equivalent, with a minimum of 6 months of relevant customer service experience preferred Bilingual fluency in Spanish and English is a plus Strong computer proficiency and ability to navigate multiple applications efficiently Willingness to work flexible shifts, including evenings and weekends, as needed Ability to work additional hours, including overtime, based on business needs
Florida Healthcare Customer Service Representative in workfromhome at Unknown Company
- Typical pay
- $38,000–$54,100
For context, most customer service representatives earn between $38,000–$54,100 a year according to Bureau of Labor Statistics wage data. What this particular role pays is set by the employer — check the description above.
This position is listed as full time and able to be worked remotely.