Seeking a full-time remote Florida Bilingual Customer Service Representative, who will manage incoming calls from New York City residents, addressing service-related inquiries and creating work orders while providing a positive and professional customer experience. Key responsibilities: Actively listen to callers to understand their concerns and create a positive customer experience Address inquiries related to city services, create work orders, and document resident complaints accurately Direct requests to the appropriate department and maintain a professional demeanor with all customers Required qualifications: High school diploma or GED with a minimum of 2 years of customer service experience; or an Associate degree with at least 1 year of experience Bilingual in Spanish with a strong command of the English language High level of computer proficiency Open and flexible availability, including evenings and weekends Must reside in the state of Florida
Florida Bilingual Customer Service Representative in workfromhome at Unknown Company
- Typical pay
- $37,220–$58,100
For context, most customer service representatives earn between $37,220–$58,100 a year according to Bureau of Labor Statistics wage data. What this particular role pays is set by the employer — check the description above.
This position is listed as full time and able to be worked remotely.