Join Our Team at MTC Federal Credit Union!At MTC Federal Credit Union, we are dedicated to creating a better way forward for the communities we serve. We offer personalized financial solutions to foster lifelong relationships, and we are committed to our core values of accountability, respect, hard work, passion, and genuineness. We are currently seeking a dynamic Float Teller/Member Service Representative to join our team and help drive our mission forward.About the RoleWe are seeking a friendly, detail-oriented Float Teller to join our team! In this role, you will support multiple branch locations, assisting members with financial transactions while delivering exceptional service.
This is a great opportunity for someone who enjoys variety, teamwork, and building relationships with members across different branches. Hours varies from 7:15 am to 6:30 pm M-F.What You'll DoProcess member transactions accurately, including deposits, withdrawals, and loan paymentsHandle cash transactions and negotiable instruments such as money orders and cashier checksBalance your cash drawer and daily transactions with a high level of accuracyVerify and post transactions to member accounts while maintaining accurate recordsGreet members warmly and provide information about products and servicesIdentify opportunities to recommend Credit Union products that meet member needsAssist with administrative tasks such as filing, data entry, and answering phonesTravel to and support various branch locations as neededPerform additional duties to support branch operationsWhat We're Looking ForPrevious cash handling, teller, or customer service experience preferredStrong attention to detail and accuracyExcellent interpersonal and communication skillsAbility to adapt quickly to different branch environmentsBasic computer and data entry skillsProfessional appearance and dependable attendanceHigh level of integrity and ability to maintain confidentialityWhat Success Looks LikeDelivering friendly, professional, and personalized service to every memberMaintaining a balanced cash drawer with minimal discrepanciesAccurately processing transactions with limited errorsResolving member inquiries efficiently and effectivelyProactively identifying opportunities to support members' financial needsDemonstrating reliability, punctuality, and a team-first mindsetWhy Join Us?Opportunity to work across multiple locations and build relationshipsSupportive, team-oriented environmentCareer growth and development opportunitiesCompetitive including mileage pay and benefitsAbout MTC Federal Credit Union: MTC Federal Credit Union is built on the principles of dedication and perseverance. We believe in bringing energy, enthusiasm, and genuine care to every aspect of our work, creating an environment where members and colleagues alike feel supported and inspired. Our core values guide our hiring and onboarding processes, team member recognition, and day-to-day decision-making.Core Values:Accountability: We believe that accountability builds trust, which is the foundation of everything we do.
Our team members embrace this value by delivering promises, seeking solutions, and taking the initiative when challenges ariseRespect: Respect is at the heart of every interaction at MTC Federal. We value engaged listening and treating everyone with fairness and dignity, members, teammates, and community partners alikeHard Work: We work hard because we know our members work hard—and they deserve a team that goes the extra mile. Hard work at MTC Federal isn't about clocking hours; it's about focus, follow-through, and a willingness to roll up our sleeves to get the job donePassion: Passion drives everything we do. We believe in bringing energy, enthusiasm, and genuine care to every aspect of our workGenuineness: Being genuine means bringing your authentic self to every interaction, every day.
We pride ourselves on building meaningful connections with our members and each other through honesty, sincerity, and empathyPerks:Competitive paid time off & holidaysVision insuranceDental insuranceHealth insurance401(k) matching & discretionary contribution401(k)Disability insurancePaid holidaysCareer advancement opportunityCompetitive base pay and incentive planAnd more!Knowledge and Skills:Experience: Six months to two years of similar or related experience.Education: A high school education.