Flight Attendant - Phoenix Sky Harbor International Airport

Job Details

Location: Contour PHX – Phoenix, AZ 85034

Position Type: Full Time

Education Level: High School

Salary: $34,000.00 – $42,564.91 per year

Shift: Any

Category: Transportation

Job Description

The Flight Attendant is responsible for ensuring the safety, comfort, and well‑being of passengers while delivering a high level of customer service in accordance with FAA regulations, company policies, and standard operating procedures.

Key Responsibilities

• Perform duties in the aircraft environment in compliance with all FAA regulations and company policies.
• Place safety and passenger comfort as the top priorities on every flight.
• Deliver exemplary customer service that meets and exceeds passenger expectations.
• Assist with lifting and stowing luggage into overhead bins or other storage areas; request assistance as needed.
• Provide attentive assistance to passengers requiring additional support, including unaccompanied minors, elderly travelers, and individuals with disabilities.
• Prepare and serve meals, snacks, and both alcoholic and non‑alcoholic beverages.
• Maintain a professional appearance and demeanor at all times.
• Respond effectively in emergency situations by implementing flight deck instructions and safety procedures, guiding passengers during evacuations, and providing emergency medical assistance, including CPR and first aid.
• Ensure all passengers and the aircraft remain in compliance with safety, security, and operational standards.
• Conduct safety demonstrations, public announcements, and passenger instructions clearly and professionally.
• Complete required reports, paperwork, and documentation related to incidents, safety, or service.
• Retrieve and store items in overhead bins (up to 67 inches from the floor).
• Operate and secure aircraft doors weighing up to 60 lbs.
• Push and pull food and beverage carts requiring up to 32 lbs. of force.
• Perform tasks requiring frequent walking, bending, reaching above shoulder height, and lifting up to 75 lbs. with or without accommodation.
• Operate all galley/cabin service equipment and in‑flight entertainment systems independently.
• Maintain the cleanliness and orderly appearance of the cabin, galley, and lavatories.
• Follow all safety‑conscious behaviors in daily operations.
• Perform additional duties as assigned by leadership or the Pilot‑in‑Command.

Qualifications

• Minimum age: 23 years.
• High school diploma or GED required.
• Valid driver’s license, good driving record, and valid passport.
• Authorized to work in the United States and able to travel in/out of the country.
• Fluent in English (bilingual skills preferred but not required).
• Must pass DOT pre‑employment drug screen and ongoing random testing.
• 10‑year background check, criminal history review, fingerprinting, and reference checks.
• Successful completion of Contour’s four‑week Flight Attendant Initial Training Program.
• Ability to work variable schedules, including nights, weekends, holidays, and duty periods up to 16 hours.
• Must live within one (1) hour of assigned domicile.
• Able to lift 75 lbs. with or without reasonable accommodation.
• Strong interpersonal skills with a polished, professional, and customer‑focused attitude.
• Proven ability to work effectively with a variety of personalities and in a fast‑paced, team‑oriented environment.
• Demonstrated leadership and organizational skills with the ability to coordinate multiple priorities and meet deadlines.
• Strong attention to detail with the ability to handle interruptions and adapt to changing situations.
• Self‑motivated with the ability to motivate others and maintain a positive attitude under pressure.
• Excellent written and verbal communication skills delivered with tact and professionalism.
• Ability to manage multiple complex tasks simultaneously while maintaining accuracy and quality.
• Able to work both independently and collaboratively as part of a team.
• Commitment to working in a safe, professional manner in compliance with all regulatory requirements (OSHA, EPA, state, and federal).

Benefits & Compensation

• Health, vision, and dental insurance, plus short/long‑term disability and voluntary life insurance (effective the first day of the month following hire date).
• 401(k) savings plan with up to 6% company match; eligibility begins the first day of the month following hire date.
• Accrued paid sick leave up to 56 hours per year; unused leave rolls over annually up to 480 hours.
• Vacation hours vesting on January 1st following hire date, available for use per company policies.
• Non‑Revenue/Space Available (NRSA) travel privileges upon hire and access to MyID Travel after 6 months of active service.
• Leaves of absence including medical leave, non‑medical family care leave, maternity and paternity leave, and personal leave.
• Annual salary starting at $34,000.00 with potential increase to a maximum of $42,500.00 and up to $2,000.00 retention bonus once maximum salary is reached.

Equal Employment Opportunity

Contour is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, citizenship, color, creed, sex, national origin, race, religion, sexual orientation, political affiliation, marital status, pregnancy, pre‑disposing genetic characteristics, veteran status, military status, disability, gender identity or expression, familial status, criminal history, status as a victim of domestic violence, or any other protected status.

Accommodations

Contour is committed to providing reasonable accommodations to applicants and employees. If you require accommodations during the application or onboarding process, please contact Human Resources at

Disclaimer

The above statements are intended only to describe the general nature and level of work required of the referenced position; they are not intended to be an exhaustive list of all responsibilities, duties, and skills required of individuals in the position. The duties and expectations of this position may be subject to change.