Flexible Customer Service Associate

Flexible Customer Service AssociateThe Flexible Customer Service Associate consults with customers on their rental. Maximizing revenue opportunities by actively offering products and services and overcoming customer objections. Ensures that the customer receives world-class customer service and sales support. The responsibilities also include shuttling customers. This position also ensures vehicles are prepared for customer pick-up, which includes cleaning vehicles, assessing damage, fueling, and refilling all fluids.Location Hour of Operations: 8:00 AM - 11:00 PMWhat You'll Get:Hourly Rate is $17.00 + Commission. This role provides On Target Earning potential of starting 2%; which includes monthly bonus plans.Bonus Plans: Eligible, Up to 12%Shift differential: Employees working 6:00 PM or later are eligible for an additional $0.50 shift differential hourly payBenefits: Further program information can be found here at HertzBenefits.com. To include, but not limited to:Up to 40% off the base rate of any standard Hertz RentalMedical, Dental & Vision plan optionsLife Insurance: (Hertz-paid Basic Life Insurance provides coverage equal to one-times your base annual pay, at no cost to you)Retirement programs, including 401(k) employer matching: Hertz will match your contributions dollar for dollar on the first 3% you contribute and 50 cents per dollar on the next 2% you contribute.Paid Parental Leave & Adoption AssistanceEmployee Assistance Program for employees & familyEducational Reimbursement & DiscountsVoluntary Insurance Programs - Pet, Legal/Identity Theft, Critical IllnessPerks & Discounts –Theme Park Tickets, Gym Discounts & moreSkills:Passion for customer service and attention to detail - Goes the extra mileSelf-motivated to achieve and exceed targeted goalsStrong computer proficiency, including typing skills and the ability to navigate through multiple computer systems. Ability to multi-task on these systems while engaging with the customer in person and/or over the phone.Proficiency in EnglishStrong oral and written communication of ownership, accountability, and initiative. Communicate in English clearly and proficiently. Candidates fluent in other languages are encouraged to applyApplicant must possess all auditory, speaking and communicating capabilities necessary to complete the responsibilities detailed above.Work in a fast-paced environment with a variety of tasks.Excellent organizational and time management skillsDemonstrate professionalism and interpersonal skillsProven experience of working well within a team100% customer focus, with proven experience within a customer facing environmentAdditional Requirements:Work flexible shifts including weekends and holidays; and work overtime as requiredWork outdoors during all weather conditionsThe essential functions of this position include, but are not limited to, the following such as sitting, standing, waking, bending and twisting, climbing, driving, pushing and pulling, speaking, hearing, writing, lifting, seeing, and reading