Our client, an electronic trading firm in New York, is hiring a FIX Connectivity Support Analyst. You’ll be part of a client-facing team that keeps trading connections running, splitting your time between production support, client onboarding, and technology projects.
All candidates should make sure to read the following job description and information carefully before applying.
What you’ll do
- Be the go-to contact for clients, sales traders, and internal teams on order routing, OMS, and FIX connectivity questions
- Investigate production issues and work them through to resolution
- Onboard new clients onto FIX, including setup configuration and session- and application-level certification
- Turn what clients need from a business standpoint into the right configuration settings
- Install, configure, and test FIX applications end to end, and maintain the UAT environments
- Log and track bugs, change requests, and enhancements, and coordinate longer-term projects with other tech groups
Requirements
- 0 to 4 years in a technical support role
- Comfortable on the UNIX command line (vi, grep, tail) – strongly xzgxqkn preferred
- Some exposure to FIX – strongly preferred
- SQL and Python skills – strongly preferred
- Logical, analytical approach to troubleshooting
- Clear communicator who stays organized and keeps working well when the pressure is on
Nice to have
- Jira or another ticketing system
FIX Support Analyst in new york at Unknown Company
This position is listed as full time and onsite.