UnityBPO is seeking a Contact Center Solutions & Operations Specialist II (Level 2) to own day-to-day administration, configuration, and optimization of our cloud-based contact center platforms, with a strong focus on Five9 CCaaS.
This role serves as the primary Level 2 resource for platform operations and troubleshooting, collaborating with business stakeholders, IT, and vendors to deliver reliable customer experiences.
#J-18808-LjbffrFive9 CCaaS Specialist — Remote Center Ops (Level 2) in albuquerque at Unknown Company
This position is listed as full time and onsite.