Fire Sprinkler Operations Manager

Fire Sprinkler Operations Manager

Location: Richmond, VA

Base Salary: $95,000–$120,000, depending on experience

Job Type: Full-time

We’re working with a fire protection contractor seeking an experienced Fire Sprinkler Operations Manager to oversee its sprinkler inspection, service, repair, and installation work.

This position offers the opportunity to lead a field team, take ownership of daily operations, and maintain high standards across project delivery and customer service. It would suit someone with strong sprinkler knowledge and a practical approach to managing people and workloads.

The Role

• Manage daily sprinkler operations, coordinating technicians, schedules, equipment, and job requirements.
• Allocate work effectively, balancing planned projects, service calls, and urgent customer needs.
• Give technicians clear direction and support, with accountability for safety, work quality, productivity, and reporting.
• Work closely with sales and scheduling teams to ensure a smooth handover from agreed scope to completed work.
• Monitor outstanding work and upcoming demand to keep jobs progressing.
• Ensure inspections, repairs, and installations meet applicable codes, licensing requirements, and internal quality standards.
• Address technical challenges, scheduling problems, and customer concerns, following issues through to resolution.
• Coordinate with other departments when jobs involve multiple fire protection systems.

What We’re Looking For

• Experience supervising technicians or managing fire sprinkler field operations.
• Strong knowledge of commercial sprinkler inspections, servicing, repairs, and installations.
• NICET Level II certification.
• Current Virginia DPOR license or certification applicable to the position.
• Working knowledge of relevant NFPA standards and Virginia requirements.
• Strong planning, communication, and problem-solving skills.
• The ability to manage competing priorities while supporting both technicians and customers.

Compensation & Benefits

• $95,000–$120,000 annual base salary, depending on experience.
• 401(k) with company match.
• Medical, dental, and vision insurance.
• Life insurance.
• Short-term and long-term disability coverage.
• Paid vacation and holidays.

Interested? Apply with your resume for a confidential discussion.