Providing high-quality support to clients, the full-time FINRA Licensed Call Center Representative will assist with complex inquiries, account maintenance, and financial service transactions while working remotely. Key Responsibilities Provide exceptional service through the inbound contact center, responding to complex customer inquiries and ensuring timely resolution or appropriate escalation Research and resolve client requests efficiently while maintaining high service standards and compliance requirements Perform account updates, maintenance, and transaction processing, ensuring accurate documentation and account history records Required Qualifications High school diploma or GED (required) Minimum 2 years of customer service experience in a call center environment Life insurance experience is required Prior experience in financial services, investment services, insurance, or banking environments where FINRA certification was required FINRA Series 6 or Series 7 license required at the time of hire
FINRA Licensed Call Center Representative in workfromhome at Unknown Company
- Typical pay
- $37,220–$58,100
For context, most customer service representatives earn between $37,220–$58,100 a year according to Bureau of Labor Statistics wage data. What this particular role pays is set by the employer — check the description above.
This position is listed as full time and able to be worked remotely.