Financial Services Coordinator (a/k/a Senior Teller)

If you are interested in working for a leader in the credit union industry, then we are looking for you! First Northern Credit Union is a dynamic company with growth opportunities. Our membership base consists of ComEd/Exelon, Northwestern Medicine, and Northwestern University employees and students, as well as a 14-county community charter including Streeterville, Evanston and Rockford.

We are currently seeking a Financial Services Coordinator (a/k/a Senior Teller) for our Streeterville Branch.

Primary responsibilities include:

• Provide internal sales support to the Financial Services Department.
• Provide excellent member service to credit union members and guests.
• Multi-task and receive and complete work through a variety of channels, including online, telephone, in-person, mail, fax, etc.
• Provide Teller line support and accept responsibility for branch balancing, cash ordering and ATM reconciliation.
• Attention to detail in completing reports, projects, etc. in an accurate and timely manner.
• Analyze, audit, and report on personal bankers' pending lending applications and new account opening and onboarding (follow-up).
• Audit, input, and process new member welcome packets.
• Prepare and deliver Truth-in-Lending initial disclosures, Adverse Action Notices, withdrawn loan surveys, thank you notes, follow-up letters, etc.
• Knowledge of First Northern's consumer/personal banking deposit and loan products and services.
• Expected to understand all of the Streeterville Branch operations and the support needed to maintain operational efficiencies.
• Refer members to personal bankers for new products and services.
• Administrative, clerical and data entry, filing, mailing, scanning, and other duties as assigned.
• Assist FSA with Loan application (reviewing and booking)

Qualifications include:

• You must enjoy working with people
• Solid communication skills are required
• Proficient with Microsoft Office including Outlook, Excel, Word, etc.
• High school diploma (or the equivalent)

Banking/Financial Services experience is preferred. Bilingual (English/Spanish) is a plus.

Branch address:

First Northern Credit Union

541 N Fairbanks Ct Suite 120

Chicago, IL 60611

(Corner of Grand and Fairbanks CT which is Columbus Dr)

Compensation: Starting at $18.00 per hour (full-time, 40 hours per week including Saturdays)

Please be advised that First Northern Credit Union conducts background and credit checks for all positions.

We offer great benefits and pay.