To support patient financial outcomes, the remote Financial Navigator will conduct virtual consultations, manage application enrollments, and collaborate with healthcare providers while upholding company values and maintaining HIPAA compliance. Key responsibilities: Conduct virtual consultations with patients to gather information for assistance applications Manage the application enrollment process and maintain communication with patients until a determination is made Act as a super-user for the TailorMed platform, identifying enhancements to improve user experience and patient outcomes Required qualifications: 2-5 years of experience in a financial navigator or financial advocate role within a healthcare organization In-depth knowledge of the healthcare industry, including insurance rules and regulations Experience working with Medicare, Medicaid, and commercial insurance plans Familiarity with medical terminology, ICD-10, and HCPCS codes Proven ability to deliver client-focused solutions tailored to individual patient needs