Working remotely on a full-time basis, the Financial Customer Service Associate will manage incoming inquiries regarding retirement plans, provide customer service for retirement savings accounts, and process account changes in a call center environment. Key responsibilities Provide excellent service to customers regarding their retirement savings accounts Educate customers on plan updates and process contribution changes, loans, and withdrawals Collaborate with team members and participate in ongoing training and coaching Required qualifications Availability to work a 40-hour week, including evenings and occasional Saturdays Associates degree or higher with at least one year of customer service experience, or two years of customer service experience Fluency in both English and Spanish Ability to work overtime as needed based on business requirements Reliable high-speed internet with a wired connection for remote work
Financial Customer Service Associate in workfromhome at Unknown Company
This position is listed as full time and able to be worked remotely.