Commission AnalystGeneral Function: Ensure timely and accurate submission of License, Consulting, or Support Services Sales Teams commissions and/or bonuses in accordance with accepted compensation plans, terms and conditions, standard business practices, and internal controls. Partner with customers to research and satisfactorily resolve compensation related inquiries.Responsibilities:Manage all aspects of plan and hierarchy setup required for Sales Representatives and Managers within assigned territoriesAnalyze and adjust transactions to ensure accuracy per plan eligibility guidelinesReview and process appropriately approved sales credit adjustments (e.g. JE's)Calculate, validate accuracy of, and submit monthly and/or quarterly commission payments to Management within specified deadlinesValidate and register approved teaming agreementsAssist Sales and Finance customers in reconciliation of sales credit and commission as requiredEngage with customers to research and accurately resolve commission and/or bonus payment related inquiriesProvide required guidance or training to key customers and stakeholders on commission relevant processes and deadlines, use of available reports, reconciliation responsibilities, eligibility, and / or dispute resolution workflowPartner with Contracts and Order Administration Teams where necessary to ensure accurate booking of more complex ordersDevelop and conduct internal peer training as assigned to ensure ongoing process cohesivenessEffectively communicate process or policy deficiencies to Management and actively partner with key players to implement required changeQualifications:BA/BS required, preferably in Business or related field1-2 years of professional work experienceInnovative problem solver with strong analytical and decision making skillsAbility to meet strict deadlines and work under pressureWillingness and ability to work extended hours when requiredExcellent customer service focusAbility to work productively independently and in a team environmentStrong written and verbal communication skillsDemonstrated knowledge and use of Excel spreadsheetsCapacity to learn quickly and adapt to changePrior compensation experience and/or familiarity with Oracle Applications a plus.Reports To: Manager, North America Sales Compensation Works With: Sales Representatives or Consultants.
Sales Management. Line of Business Finance, Human Resources and Operations, Global Incentive Planning, North America Tactical Planning