Financial Aid Systems & Operations SpecialistJoin our team of student-focused individuals working together in order to encourage intellectual and spiritual growth, leadership and service.The Financial Aid Systems & Operations Specialist is responsible for administering, optimizing, and supporting financial aid systems and operational processes. This role ensures accurate and compliant delivery of financial aid through system configuration, data integrity, and cross-functional collaboration. The specialist serves as a key liaison between Financial Aid, Information Technology, and institutional stakeholders to drive efficiency, automation, and continuous improvement.Essential Duties and ResponsibilitiesManage and maintain financial aid systems (e.g., Workday Student), including configuration, testing, and upgradesConfigure and maintain system setup for federal, state, and institutional aid programs (packaging, need analysis, fund management, disbursement rules)Monitor and maintain data integrity across systems, including reconciliation with COD, NSLDS, and other federal/state systemsDevelop, document, and enhance operational processes and workflows to improve efficiency and complianceLead or support system implementations, enhancements, and integrations with campus systemsPerform quality assurance testing for system patches, updates, and regulatory changesGenerate, analyze, and validate reports related to awarding, disbursement, and complianceSupport audits and reporting requirements (e.g., FISAP, IPEDS) by maintaining accurate documentation and system recordsProvide technical support and training to financial aid staff on systems and processesPartner with IT and vendors to troubleshoot issues and implement solutionsMaintain compliance with federal (Title IV), state, and institutional regulationsPerform other duties as assignedRequired QualificationsBachelor's degree or an equivalent combination of education and experience3–5 years of experience in financial aid administration, systems, or operationsExperience working with financial aid systems (e.g., Banner, PeopleSoft, PowerFAIDS, Workday)Strong knowledge of Title IV regulations and the financial aid lifecycleExperience with data analysis, reporting, and reconciliationStrong attention to detail and problem-solving skillsPreferred QualificationsExperience with Workday Student (strongly preferred)Knowledge of SQL, reporting tools, or data visualization platformsExperience with automation tools or process improvement methodologiesNASFAA credentials or other financial aid certificationsKey CompetenciesSystems thinking and technical proficiencyAnalytical and data-driven decision-makingProcess improvement and project managementEffective communication and cross-functional collaborationRegulatory compliance and attention to detailCumberlands is different by design.
Our employees exemplify our motto in the pursuit of a"life-more-abundant."
Financial Aid Systems & Operations Specialist in williamsburg at Unknown Company
This position is listed as full time and onsite.