Finance Coordinator

Job Title: Finance Coordinator

Organization: Monroe County Tourist Development Council - Visit Florida Keys

Location: Key West, Florida

About Us:

The mission of Visit Florida Keys is to provide outstanding service and resources with the highest degree of ethics and integrity to meet the needs of the Monroe County Tourist Development Council, the tourism industry, and to the public they serve.

Position Overview:

The Finance Coordinator manages intake and Workday entry of departmental and administrative invoices and works closely with department leads and vendors to keep payments moving. This full-time role is the primary point of contact for departments submitting invoice packets and catches missing documentation before entry. The ideal candidate is organized, detail-oriented, great with people and eager to learn governmental accounting and procurement. Reporting to the Senior Comptroller, this position helps ensure timely and accurate payment processing for Visit Florida Keys. As part of Finance's final internal review, this position is expected to catch errors at entry rather than pass them forward.

Duties & Responsibilities

• Monitor the Finance inbox and route items to the appropriate team member.
• Work with department leads to assemble complete invoice packets and requisition documentation before submission.
• Receive departmental invoices and review them for completeness and required documentation.
• Verify cost center and spend category combinations on invoices before entry, and return incorrect coding to departments for correction.
• Enter departmental and administrative invoices in Workday and route them for approval.
• Return incomplete submissions to departments and follow up until resolved.
• Serve as backup to the Financial Assistant for grant reimbursement entry.
• Handle general administrative tasks related to financial operations, including filing and correspondence.
• Other duties as assigned.

Customer Service Responsibilities

• Serve as a professional and responsive point of contact for vendors, employees, and internal departments regarding finance-related inquiries.
• Provide timely follow-up and resolution on invoice status requests, reimbursement questions, and accounts payable inquiries.
• Deliver exceptional customer service by maintaining positive working relationships with vendors, department leaders, and team members.
• Communicate financial processes and documentation requirements clearly and professionally to internal and external stakeholders.
• Respond to requests and inquiries in a courteous, accurate, and timely manner while maintaining confidentiality and professionalism.
• Escalate complex issues to the Senior Comptroller as appropriate while ensuring stakeholders are kept informed of status and next steps.

Education and Experience

• Associate's degree in Accounting, Finance, Business Administration, or a related field; or equivalent combination of education and experience.
• Minimum of 1 year of accounting, accounts payable, administrative, or related experience.
• Experience supporting procurement or purchasing functions is preferred.
• Experience in a public sector, government-adjacent, or nonprofit setting is a plus.

Technical Skills

• Proficiency in Microsoft Excel (sorting, filtering, basic formulas).
• Experience with Workday is a plus.
• Experience with Airtable is a plus.
• Comfort learning new software platforms.

Other Skills

• Strong attention to detail.
• Excellent organizational skills and ability to follow established processes.
• Willingness to ask questions and seek guidance when uncertain.
• Strong problem-solving skills.
• Strong follow-through, seeing tasks through to completion.
• Ability to meet deadlines in a fast-paced environment.

Working Conditions

• Full-time position (40 hours per week, Mon through Fri, 9 am to 5 pm)
• Prolonged periods of sitting and viewing a computer monitor and keyboarding
• Tight deadlines, with multiple and rapidly changing priorities
• Interacting with internal and external stakeholders

Benefits

• Competitive salary commensurate with experience
• Health insurance coverage
• Paid vacation and sick leave
• Professional development opportunities
• Retirement savings plan

Note: This job description is intended to convey information essential to understanding the scope of the position and is not an exhaustive list of skills, efforts, duties, responsibilities, or working conditions associated with it.

Visit Florida Keys is an equal opportunity employer and we are dedicated to fostering an inclusive and barrier-free work environment for all employees and candidates.