Supporting Care Coordinators in delivering high-quality member experiences, the full-time remote Finance Care Adviser will execute care-related tasks, conduct research, and provide efficient solutions tailored to individual care plans. Key responsibilities Execute a variety of care-related tasks to support Care Coordinators and ensure seamless member experiences Conduct thorough research to gather and analyze information that supports members' caregiving needs Proactively communicate updates and task progress while maintaining quality standards for all assigned tasks Required qualifications Remote work experience Associates Degree or higher 3+ years of work experience in healthcare, caregiving, customer service, or administrative roles Experience in specific areas such as medical billing, mental health support, or senior living facilities preferred Comfort with emerging technologies and curiosity about their application in caregiving