Finance Associate

Finance AssociateThe onsite Finance Associate in the Sierra Auction business unit plays a critical role in supporting end-to-end financial operations, including payment processing, collections, reporting, and customer account management. This position ensures the accurate and timely application of payments, resolution of billing discrepancies, and maintenance of financial records in support of auction operations.Serving as a key liaison between customers, operations, and accounting, the Finance Associate delivers a high level of customer service while safeguarding the integrity of financial transactions.

The role supports business performance by mitigating financial risk, ensuring compliance with tax and regulatory requirements, and contributing to accurate daily, weekly, and monthly sales reporting.ResponsibilitiesGenerate and distribute accurate invoices to customers in a timely mannerApply and reconcile payments across multiple payment sources with a high degree of accuracyReview prior-day payment activity to validate correct application and identify discrepanciesResolve invoicing issues, payment discrepancies, and account variances in a timely and professional mannerProactively manage outstanding receivables by contacting customers to resolve unpaid invoices and secure paymentNegotiate resolution options for unpaid items to support revenue recovery and minimize financial lossProcess refunds and ensure accurate documentation to support audit and compliance requirementsRespond to inbound customer inquiries (phone, email, and in-person) with professionalism and urgencyProvide clear guidance and resolution on billing, payments, and account-related concernsReview and approve customer registrations to ensure accuracy and compliance with company standardsDetermine applicable tax liabilities on invoices and ensure required documentation is collected and maintainedMitigate financial risk by reviewing high-value transactions and identifying potential fraud indicatorsMaintain accurate records and supporting documentation for audit readiness and internal controlsSupport accurate financial reporting by maintaining up-to-date sales data for daily, weekly, and monthly reportingReconcile merchant accounts and incoming buyer cash receipts to ensure financial accuracy and completenessIdentify and escalate discrepancies to ensure timely resolutionMaintain petty cash and prepare monthly reportingComplete new supplier set up in accounting systems, ensuring accuracy and compliance with internal requirementsPerform other duties as assigned to support business operations and team objectivesQualificationsEducation/ Experience:High School Diploma/GED preferred2+ retail cash handling experience preferredSkills and Ability:Excellent written and verbal communication skills required; bilingual preferred (English/Spanish)Superior attention to detailMust possess excellent organizational skills; detail-orientated with ability to quickly switch between tasksMicrosoft Office skills required, including Excel skills; advanced skills preferredFamiliarity with Arizona Tax laws/paperwork requirements preferredAbility to work well in a team environment and independentlyAbility to deal with difficult situations, including difficult customersAbility to work in a fast-paced environment and multi-taskTrustworthy, honest, customer-centric individuals with the desire to work hard to support common goalsDemonstrate a high degree of accuracy and productivityFamiliar with and capable of operating standard office equipment (photocopier, facsimile machine, personal computer, adding machine, stapler, 3-hole punch, etc.)Work Conditions/ Physical Demands:This position is performed inside an office/warehouse environment and requires regular physical activity. Essential functions include standing, walking, bending, lifting, and carrying materials weighing up to 50 pounds.

The role may involve repetitive motions, exposure to varying weather conditions, and walking in uneven terrain.This positions in onsite, Monday Friday, 7:30am—4:00pm.Travel:Travel is not required for this position (0%).Pay & Benefits:Compensation is determined by various factors such as location, education, knowledge, skills, competencies, and experience, as well as internal and external equity and organizational needs. Additionally, this role is eligible for an annual discretionary bonus.The salary range for this position is $19.20 to $23 hourly. The posted range reflects our national average range for the job. We may ultimately pay more or less than the published range based on the factors mentioned above. This range may be modified in the future.At Liquidity Services, we provide a comprehensive benefits package that supports our employees' well-being and provides growth opportunities and career development. Our offerings include:Competitive wagesHealthcare (medical, dental, vision, prescription drugs, FSAs)401(k) planPaid time off (PTO) and holidaysPaid parental leaveLife and disability insuranceEmployee Assistance Program (EAP)Professional development and tuition assistanceDisclaimer: The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Liquidity Services Inc. reserves the right to modify position duties at any time due to business necessity.Liquidity Services is an Equal Opportunity Employer.Job InfoJob Identification 375Job Category FinanceLocations Phoenix, AZ, United States (On-site)