Finance and Operations AnalystBlacksmith Agency is a remote web design and development agency headquartered in the United States. We are growing quickly and need a Finance and Operations Analyst who can help us build real financial visibility, forecasting discipline, and decision support as we scale.This is a full time role. You will work directly with ownership and a fractional CFO.
Your job is to keep our financial models accurate, our reporting clean, and our leadership team informed so we can grow with control and confidence.Role OverviewYou will own the internal financial systems at BSA. This includes maintaining financial models, updating forecasts, building dashboards, reviewing variances, and preparing insights for leadership. You will not handle taxes.
You will work with our bookkeeper and CFO for those areas. Your role is to create clarity and help us make better decisions around spending, hiring, and growth.Key ResponsibilitiesFinancial Modeling and ForecastingMaintain and update all financial models in Google SheetsBuild and improve revenue, margin, cash flow, and EBITDA forecastsUpdate assumptions weekly or monthly based on new sales and churn dataRun scenario models and present the impact to leadershipTrack runway and financial safety thresholds across the businessReporting and Variance AnalysisProduce monthly actual vs forecast variance reportsAnalyze revenue, cost, margin, and utilization trendsPrepare dashboards for leadership that show performance against targetsSurface early warnings when margins slip or costs increaseProvide simple summaries that explain what happened and whyUnit Economics and ProfitabilityCalculate and maintain CAC, LTV, payback period, and service line economicsBreak down profitability for projects & retainersIdentify margin erosion and propose fixes earlyHelp define our pricing and hiring triggers using dataHiring and Capacity PlanningBuild and update headcount capacity modelsIdentify when we need to hire and the financial impact of hiring early or lateSupport workforce planning for PMs, developers, AEs, SDRs, and contractorsFinancial Operations SupportIntegrate data from QuickBooks, Salesforce, and JustWorksWork with our bookkeeper for clean financial inputsBuild templates and systems to automate reporting over timePrepare materials for quarterly planning and leadership reviewsWhat Success Looks Like• We have a real time picture of where we are financially• Our forecasts stay within 5%- 10% accuracy• Leadership gets weekly and monthly insights instead of raw data• Hiring and spending decisions become data driven• Profitability improves from early detection of issues• We build a 3 to 5 year path to scale toward 10MRequired Skills and Experience• Strong experience with financial modeling and forecasting• Advanced Google Sheets or Excel capability• Experience analyzing P and L statements, cash flow, and margins• Ability to create scenario models and explain assumptions• Experience working with QuickBooks, Xero, or similar accounting software• Strong communication skills and ability to summarize insights clearly• Comfortable working with leadership in a fast paced environment• Previous experience in a services or agency business is a plusTools We Use• Google Sheets• QuickBooks• Salesforce Starter• Looker Studio or similar BI tools• JustWorksHow to ApplyPlease include:• A link to your resume• Examples of financial models you have built (anonymized)• A short Loom or written summary of how you approach forecasting and variance analysis