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Field Technician I - WISP

las vegas, nv • Posted 5 days ago
Remote Full Time Installation

About isp.net
isp.net is Las Vegas's leading internet service provider, delivering fast, reliable, and affordable internet solutions to homes, businesses, and large-scale properties across the valley. With over 28 years in the industry, we've built a reputation on something simple: doing right by our customers.
At isp.net, we're not just connecting people to the internet - we're building a better experience around it. If you're looking to join a company with deep roots in the community, a loyal customer base, and a team that takes pride in its work, we'd love to hear from you.
Why Join Us?
Do you enjoy working outdoors, using your hands, and taking pride in a physical job well done? We are looking for a reliable Field Technician to tackle the hands-on installation of our equipment. Enjoy great benefits, a company truck, and the opportunity to grow your technical skills in the field!
What You Will Do: In this role, you will handle the physical rooftop setup and cabling, then team up with our remote Engineering department to get the client connected and online.

  • Install & Setup: Safely install and uninstall equipment on client rooftops.
  • Cabling: Run, install, and terminate shielded CAT5/CAT6 and RJ11 cables.
  • Tech Deployment: Mount and physically install Access Points, Phones, Cameras, Routers, and Switches.
  • Troubleshooting: Conduct routine field maintenance and basic physical troubleshooting with remote support and direction from our Engineering department.
  • Safety First: Strictly adhere to safety protocols to ensure the well-being of yourself, your team, and our customers.
What You Need to Succeed (Requirements)
Education & Experience
  • High school diploma or equivalent.
  • Prior experience with a Microwave Internet Service Provider preferred.
  • Previous experience with Cox, DirecTV, or satellite installations preferred.
  • Familiarity with cable testing equipment such as Fluke or Ideal testers.
Technical Skills
  • Comfortable using a field laptop to connect to equipment and adjust basic IP settings.
  • Manual dexterity with proficient use of hand and power tools.
  • Excellent problem-solving, communication, and customer service skills.
Licensing & Background Requirements
  • Valid driver's license with a clean driving record.
  • Ability to successfully pass a background check.
Physical Requirements
  • Comfortable working outdoors in various weather conditions.
  • Confident working at various heights, including carrying a 32-foot extension ladder and safely navigating single- and multi-story residential and commercial rooftops.
  • Ability to lift and carry equipment weighing up to 50 lbs.
  • Visual acuity to distinguish colors and fine details for installation and troubleshooting activities.
Schedule & Travel Requirements
  • Flexibility to work a variable schedule, including weekends.
  • Availability for occasional evening overtime as needed.
  • Willingness to travel out of town periodically as required.
Benefits:
  • Paid on-the-job training
  • Company truck
  • Fuel card
  • Health insurance
  • Dental insurance
  • Paid time off
  • 401(k)
  • Professional development assistance
  • Referral program
Shift and Schedule:
  • 40 hours/week. Scheduled days will vary (Monday-Sunday).
Pay:
  • $18.00 - $20.00 an hour to start
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