WALK-IN CENTER IT FIELD TECHNICIAN (IQ BAR)
Key Requirements:
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Key Requirements:
- Strong foundational knowledge of Information Technology, including hardware, software, and basic network troubleshooting
- Hands-on experience with desktop support, end-user assistance, and ticket management systems
- Ability to quickly learn and adapt to new technologies, tools, and evolving processes
- Strong problem-solving skills and attention to detail
- Excellent communication and customer service skills
- Previous experience in a Help Desk or Desktop Support role
- Familiarity with enterprise environments (AD, ticketing tools, device imaging, etc.)
- Understanding of IT service management processes and best practices
- Provide reliable on-site technical support to end users
- Maintain a professional and customer-focused approach
- Demonstrate flexibility and a willingness to adapt to change in a fast-paced IT environment
- Collaborate effectively with team members and leadership
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