Position Summary: This positions responsibility is for the installation, troubleshooting and repair of Zenner products primarily in North America.
Essential Skills and Experience:
Duties and Responsibilities:
Task
Percentage of Time
Install, debug and maintain all Zenner products.
50%
Provide high end troubleshooting and repairs while maintaining quality assurance on Zenners entire product line.
15%
Regularly assists customers, resellers and Zenner sales personnel with product support to solve operating problems through telephone communication or field visits
10%
Conducts technical training programs with resellers and customers as required
10%
Prepares technical reports for customers and management as required
5%
Assists with the field testing of new products to ensure performance reliability
5%
All other duties as assigned
5%
Essential Skills and Experience:
- Associates degree in a technical discipline or equivalent work experience
- Must have at least 3 years' experience servicing AMR/AMI equipment
- Must have successfully field installed and maintained a fixed network AMI product
- Must have experience working with sub-contractors.
- Must have good communications skills.
Duties and Responsibilities:
Task
Percentage of Time
Install, debug and maintain all Zenner products.
50%
Provide high end troubleshooting and repairs while maintaining quality assurance on Zenners entire product line.
15%
Regularly assists customers, resellers and Zenner sales personnel with product support to solve operating problems through telephone communication or field visits
10%
Conducts technical training programs with resellers and customers as required
10%
Prepares technical reports for customers and management as required
5%
Assists with the field testing of new products to ensure performance reliability
5%
All other duties as assigned
5%