Field Technical Specialist

Service Procedure SpecialistThis person will be responsible for executing custom service procedures and training others on them. They will work closely with the Process Engineering and Field Service teams, not only trialing and developing these procedures but also training personnel on them—both in the field and in the classroom. Additionally, they will help trial and validate tool prototypes and provide feedback to the design engineers.

Applicants should be self-motivated team players with a positive attitude.ResponsibilitiesAssist in developing and documenting field service proceduresConduct field validation and testing of tools and proceduresTrain field technicians on the safe and effective execution of new processesProvide support for urgent field fixes with short turnaround timesTroubleshoot and repair equipment in accordance with the service manualAssist in time studies across the full product rangeRequirementsAbility to navigate NEC guidelines and knowledge of NFPA 70E practices and CPR & Low Voltage Rescue SCADA experience is a plusPrevious electrical trades experience working with power/hand tools, electrical equipment, isolation meters and multimeters (Oscilloscopes is a plus)Travel on short notice and flexibility to work on weekends and overtimeStrong computer skills. Comfort with Microsoft office and cloud-based computing programs. Ability to communicate and function well in a mobile office settingStrong interpersonal skillsCompensation & BenefitsBenefitsAlong with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:Medical plans > plan options with $0 payroll deductionFamily-building, fertility, adoption and surrogacy benefitsDental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contributionCompany Paid (Health Savings Accounts) HSA Contribution when enrolled in the High-Deductible medical plan with HSAHealthcare and Dependent Care Flexible Spending Accounts (FSA)401(k) with employer match, Employee Stock Purchase Plans, and other financial benefitsCompany paid Basic Life, AD&DShort-term and long-term disability insurance (90 day waiting period)Employee Assistance ProgramSick and Vacation time (Flex time for salary positions, Accrued hours for Hourly positions), and Paid HolidaysBack-up childcare and parenting support resourcesVoluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insuranceWeight Loss and Tobacco Cessation ProgramsTesla Babies programCommuter benefitsEmployee discounts and perks programExpected Compensation$28.75 - $54.44/hour + cash and stock awards + benefitsPay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience.

The total compensation package for this position may also include other elements dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.