Cumulus is seeking a Field Service Specialist (FSS) to be the customer’s first post-go-live contact for technical support. You will triage, resolve where possible, and escalate to engineering when needed, ensuring minimal downtime for active job sites.
Based at a regional hub, you will own inbound tickets, coordinate handoffs, and collaborate with cross-functional teams. Occasional site visits may be required.
#J-18808-LjbffrField Support Specialist Remote Triage & Onsite Escalations in workfromhome at Unknown Company
This position is listed as full time and able to be worked remotely.