Field Support Specialist — Onsite Member Care (OH)

Sidecar Health is seeking a Field Support Representative to visit client sites in Ohio and provide in-person member support, helping members access their healthcare benefits and navigate plans. This role requires traveling to client groups, often daily, and collaborating with Account Management, Claims, and Providers to resolve issues and ensure the best member experience.

You will handle calls, emails, and chats, educate members on best practices, and build strong relationships with HR