FIELD SUPERVISOR

Job Description Job Description About the Role: Donna & Lorenzo's Sparkle And Shine Cleaning Service LLC is looking for a driven and detail-oriented Field Supervisor to join our growing team in Monmouth and Ocean County, NJ! In this hands-on leadership role, you'll be the backbone of our field operations - ensuring every job is completed to the highest standards of cleanliness and professionalism. If you love leading teams and take pride in a job well done, we want to hear from you!
Responsibilities:

• Supervise and support cleaning crews across multiple job sites to ensure quality and efficiency
• Conduct site inspections and quality control checks before, during, and after cleaning services
• Train, mentor, and motivate field staff on proper cleaning techniques, safety protocols, and company standards
• Serve as the primary point of contact between field teams and management
• Address and resolve client concerns or on-site issues in a timely and professional manner
• Monitor inventory of cleaning supplies and equipment, coordinating restocking as needed
• Training and onboarding new employees+
• Coaching and supporting current team members
• Handling employee call-outs and helping coordinate coverage
• Checking staging and final presentation before jobs are completed
• Conducting client walkthroughs and gathering information for estimates
• Interviewing potential new team members
• Helping employees stay motivated, confident, and accountable
• Handling day-to-day questions and minor field issues
• Making sure our cleaning standards, checklists, photos, and procedures are being followed
• Communicating with clients when needed
• Stepping in and helping the team when necessary
  

Requirements:

• Prior experience in commercial or residential cleaning, facilities management, or a related field
• Previous supervisory or team lead experience strongly preferred
• Strong attention to detail with a commitment to delivering high-quality results
• Excellent communication and interpersonal skills for managing staff and client relations
• Ability to work independently, manage time effectively, and handle multiple priorities
• Valid driver's license and reliable transportation required
• Dependable, professional, and a positive team-oriented attitude

About Us: Donna & Lorenzo's Sparkle And Shine Cleaning Service LLC is a trusted name in the Neptune Township, NJ area, delivering spotless results and exceptional customer service to our residential and commercial clients. Our customers keep coming back because we treat every space like it's our own. We're proud to be a company where hard work is recognized and every team member plays a vital role in our success.